We are a contact center and your gutsy plan to increase sales and gain loyal clients. We are the best in what we do: sales and customer service. We are a team that will pick up the call no matter the time, be it Monday or Sunday.
We care about the goals and expectations of the clients who put their trust in us, which spurs us towards constant improvement. We measure our added value by the end result and transparent calculations.
WE DO:
Telemarketing requires constant motivation and improvement. We have worked long and hard to develop our own methods to make telemarketing one of our key services. Today, we are proud to offer our customers one of the best telemarketing offices in Lithuania. We develop and implement local and international sales plans from A to Z.
We receive thousands of calls each day and successfully turn them into new clients and sales possibilities.
Premium quality and genuine customer service is our daily bread. We work hard 24/7/365. Sleep is for the weak! As we take on each project, we clearly outline its implementation, call plan and quality standards. We prepare reports reflecting our work and results each week. Whatever you may need, we have the technological possibilities to do it. Call recording and call distribution graphs, integration with client’s infrastructure and non-standard technical solutions – it’s all our daily routine.
80 % of sales take 5 to 12 calls. Our goal is to make sure that each call is impeccable and, most importantly, not the last one.
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Is your company engaged in specialized services? Do you think cold calling to solicit potential clients should not be entrusted to a contact center? Experience says otherwise. We provide our services to leaders of various markets as well as small companies engaged in a narrow range of activities. We are flexible and adapt to the type and size of your business easily to achieve our goal of making the desired contact with potential customers.
Our cold calling techniques yield:
Our client, Linden, is a modern and innovative law firm that is not afraid to be bold and noticeable. The results speak for themselves.
And magic happens!
Nobody wants to talk about debts; yet, somebody has to do it. Debt collections is a strict business but at the same time one must remain professional and refrain from uncalled for anger bursts. We contact debtors directly and handle the entire debt collection process.
Over 60 % of debtors pay off their debts after first two contacts with them.
For five years now, we are providing debt collection service for one of the largest financial services company in the field.
Our efforts result in overall satisfaction of all involved parties and a high rate of collected debts.
