Privacy policy

General information

Planas chuliganas, UAB (hereinafter – the Data controller) with this privacy policy establishes personal data processing conditions when using websites controlled by the Data controller (e.g. ). The conditions laid down in the privacy policy apply every time when trying to access our provided contents and/or service, irrespective of the device (computer, mobile phone, tablet, TV-set, etc.) used.

Details of the data controller – processor:

Legal entity code: 304098945

Business seat address: Žemaitės g. 21, LT-03118, Vilnius


Why data controller and processor?

We act in the capacity of the data processor when calling clients of our customers, clients to offer services or products to them.

We act in the capacity of the data controller when receiving your inquiries about our services.

Supervising institutions

Supervising institutions: Information Society Development Committee under the Ministry of Transport and Communications and State Data Protection Inspectorate.

Data about the data controller is collected and stored in State enterprise Centre of Registers, Vilnius Branch.
It is very important for you to read the privacy policy attentively, because every time you visit the websites or social network accounts owned by the Data controller you agree with the conditions described in these privacy rules. If you disagree with these conditions, please do not visit our websites/social network accounts; do not use our contents and/or services.

We confirm that data of visitors of the Data controller’s websites and social network accounts will be collected in accordance with the requirements of the effective legal acts of the European Union and the Republic of Lithuania and instructions of the controlling institutions. All reasonable technical and administrative measures are applied to protect our collected data about visitors of our websites and social network accounts against loss, unauthorised use and modification. Data controller’s employees committed themselves in writing not to disclose or distribute information received at work, including information about website visitors, to third parties.

Individuals under 14 years old cannot provide any personal data through our website(s) and social network accounts. If you are younger than 14, before providing your personal information, you have to obtain a consent from your parents or other legal guardians and to send/provide it to us.

Terms used in the privacy policy will have the meanings as defined in the General Data Protection Regulation No. 2016/679 (EU).

Which personal data do we collect, store and use?

Some websites and social network accounts offer you a possibility to provide information directly to us. For example, when making inquiries on website, or making a direct call.

The following information is received from you directly:

− Name
− Email address
− Phone number

Information indirectly received:

− Information about your use of our websites. For example, we can collect the below-stated information:

− Device information, i.e. IP address, version of the operating system and parameters of the device used by you to access contents/products.
− Login information, i.e. time and duration of your session, terms of inquiries entered on our websites and any information stored in cookies which we set in your device (the cookies policy is provided below).
− Location information, i.e. GPS signal of the device or information about the closest Wi-Fi access points and mobile communication towers that can be transmitted to you while you are using the contents of our websites.

Information from third parties’ sources

We can receive information about you from public and commercial sources (to the extent permitted by effective legal acts) and link it with other information received from you or about you. Information about you can be received from social network services of third parties when you log on to them, for example, via accounts of magazines on Facebook.

Other information collected by us

We can collect information about you, your device or your use of the contents of our websites with your consent.

You can choose not to provide certain information to us (e.g. information needed for subscription or marketing), however in such event our offered online purchase service may not be available to you or our latest offers will not be sent to you.

How do we use your information?

We can use information collected for the following purposes:
− For the purpose of making inquiries
− For direct marketing, when we act in the capacity of the data processor on behalf of our companies;
− In other modes with your consent.

We would like to inform you that you have the right to disagree or revoke your consent at any time to your data processing for the above-mentioned purposes marked with asterisk.

We collect your data on the following grounds:
– Consent
– Legitimate interest

Whom your information is disclosed to?

We will disclose your information to the below-mentioned subjects:

− Companies providing services at our request. Possibility of the above-mentioned companies to use your information is limited; they are not allowed to use this information for purposes other than for provision of services to us;
− Companies that help organising competitions/games/actions, such as advertising agencies, marketing agencies. Possibility of the above-mentioned companies to use your information is limited; they are not allowed to use this information for purposes other than for provision of services to us.
− Other parties when required by laws or needed to protect information society services provided by us.

Cases when your information will be disclosed by us to other parties:
− in order not to breach laws or in response to binding requirement of judicial proceedings;
− to confirm legitimacy of our actions;
− to protect the Data controller, his rights, property or to ensure their safety;
− we can disclose your information to associated third party in case of merger, transfer or bankruptcy of companies;
− in other cases – with your consent or upon your legitimate request.

For how long do we store your personal data?

We will store your personal data for 1 month from the day of receipt of an inquiry.

What do we do to protect your information?

We installed reasonable and appropriate physical and technical measures to protect information collected by us for the purpose of provision of contents/services. However, please remember that despite appropriate actions taken by us to protect your information, not a single website, operation carried out online, computer system or wireless communication is absolutely safe.

Rights guaranteed to you

We guarantee implementation of the following rights and provision of any related information, upon your request or inquiry:
− to know (be informed) about your personal data processing;
− to familiarise himself/herself with his/her personal data and how it is processed;
− to request for correction, destruction of your personal data or suspension, except for storage, of the actions of your personal data processing;
− to disagree with processing of your personal data, including direct marketing;
− to request for erasure of your personal data (‘the right to be forgotten’);
− to request for movement of your personal data, i.e. to be provided with access to your personal data in the form, when personal data will be provided to you in commonly used and computer readable format;
− to lodge a complaint to the State Data Protection Inspectorate.

The Data controller may not provide data subjects with opportunities to exercise the above-listed rights, when in the cases stipulated by laws, crimes, breaches of official or professional ethics must be prevented, investigated or identified, and rights and freedoms of the data subject or other individuals must be protected.

Third parties’ websites, services and products on our websites

The Data controller’s website(s) or social network accounts may contain third parties’ advertising banners, links to their websites and services, which are not controlled by the Data controller. The Data controller bears no responsibility for security and privacy of information collected by third parties. You must be careful and read privacy clauses applied to third parties’ websites and services you use.

Cookies, signals and similar technologies

Cookies, signals and similar technologies

For the purpose of these PR, the term ‘cookies’ are used to describe cookies and other similar technologies, for example, pixel tags, web beacons, clear GIF.

Use of cookies

During your visit to the Data controller’s websites, we want to offer the content and functions matching your needs. Cookies are needed for that. Cookies are small information elements saved in your browser. They help the Data controller to recognise you as the former visitor of a certain website, to save the history of your website visit and adapt the content accordingly.

Cookies also help to ensure smooth operation of websites, allow monitoring the duration, frequency of visits to our websites, and to collect statistical information about the number of website visitors. Analysis of this data enables us to improve our websites, to make them user-friendlier. A few examples of the use of cookies:

  • Cookies allow identification of the number of unique website users at the same time, which helps to ensure smooth and fast operation of the website;
  • Cookies enable analysis of collected information about unique users’ browsing, which helps to adapt operation of the website to your needs.

Cookies used on our websites can be grouped into the following types:

Mandatory cookies are strictly necessary for our appropriate website to perform its basic functions. These cookies enable you to browse the website and use your desired functions, for example, provide you with access to safe fields of the website. In the absence of this type of cookies, we would not be able to provide services needed for this website to operate.

Activity cookies collect anonymous information about the use of the website by visitors. By providing information about visited fields, time spent on the website and any troubles, for example, error messages, these cookies help us to understand visitors’ behaviour on the website. This information helps us to improve operation of the website.

The following data is collected with the help of cookies:

Administering websites and diagnosing disruptions in servers, we can use IP addresses of visitors’ computers. IP address is a unique code identifying a computer in networks. It can be used to identify a visitor and to collect various demographic information. Absolute majority of internet server administrators do that.

By using cookies, we collect data about the use of services. Types of cookies used on our websites are described above.

How to manage and delete cookies?

When using your browser to access our provided content, you can configure your browser to accept all cookies, to reject all cookies or to notify you when a cookie is downloaded. Every browser is different; therefore if you do not know how to change cookies settings, check the directory menu of your browser. The operating system of your device may have additional cookies controls. If you do not want information to be collected with the help of cookies, use a simple procedure available on majority of browsers enabling refusal of the use of cookies. To find out more about control of cookies, visit:

However, do not forget that some services are developed to operate exclusively with cookies, and if deactivated, all or some services will not be available.

Other information related to the use of cookies

In addition to cookies used by the Data controller, certain third parties are allowed on our websites to identify and access cookies in your computer. In such event, privacy rules of third parties apply to the use of cookies.

*Please note, that Facebook accounts controlled by the clinic are subject to Facebook cookies policy.

The following cookies are used on our website:

First type of cookies – We inform that by logging on to our website, cookies listed in this table are recorded into your computer to be able to use the website

7. Where to apply to?

In case of any request regarding your personal data processing or related matter, please write to us to,  Žemaitės g. 21-101, LT-03118 Vilnius..

8. Amendments to the policy

Planas chuliganas, UAB has the right to amend the privacy policy fully or partially, upon notification on its website. Further use of our website services means adherence to these rules. Any disagreements or disputes will be settled through amicable negotiations. In case of failure to reach an agreement, disputes will be settled according to the laws of the Republic of Lithuania.

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